Terms of use
Payment Terms
General
These Payment Terms describe your agreement to pay for current and future goods and services you receive (“Charges”). In order to use certain services, such as Supercharging, authorized automatic or one-time payments, and subscriptions, you allow Zanbur Energy to store, maintain, and recover funds from your specified payment method in accordance with these Payment Terms.
When you add a payment method to your Zanbur Energy account, such as a credit card, certain information including, but not limited to device location, device identification number, and card information may be sent to Zanbur Energy and shared with our payment processor. Card information is encrypted during the transmission and Zanbur Energy will not have access to the actual card number. When the stored payment method or a new credit card is used for purchasing goods and services on a Zanbur Energy hosted website or application, the necessary information to process payment will be shared with our global processors and our banking partners, to process your payment, comply with financial regulations, to prevent fraud, and for troubleshooting any payment issues. Payments made by using your bank information is stored by Zanbur Energy in an encrypted format that prevents unauthorized access without specific permissions.
You must maintain at least one valid payment method in your account supported by Zanbur Energy. Your failure to maintain accurate, complete, and up-to-date account and payment information, including having an invalid or expired payment method on file, may result in your inability to access or use certain services. Charges will be inclusive of applicable taxes where required by law. Zanbur Energy may amend these terms and any changes are effective when posted to this page.
When you request a bank payment such as an Automated Clearing House (ACH) or Pre-Authorized Debit (PAD) payment transfer, and where required by law, we will inform you at least three days before the initial payment due date, and up to one day before payment is collected. You may amend or cancel this authorization at any time by providing us with thirty (30) days notice. You have certain recourse rights if any debit does not comply with this agreement, such as the right to receive reimbursement in the event of an unauthorized debit inconsistent with these terms. To obtain more information on your recourse rights, contact your financial institution.
For Charges that support automatic payments, you understand that your payment method will be charged again when your service automatically renews at the end of the prescribed period unless turned off at least twenty-four (24) hours prior to the end of the current billing period. You can manage or turn off automatic payments in your Zanbur Energy Account at any time.
The services received may result in charges to you, even if someone else is using your vehicle. Zanbur Energy may collect payment from you, including by using the payment method (for example, credit card or bank account) saved in your Zanbur Energy Account. Charges may include taxes as required by law. You will be able to review a summary of transactions in your Zanbur Energy Account. In the event that any attempt to recover funds from you should fail, you agree and allow Zanbur Energy to recover all or less than all of the amount owed for goods or services. If we are unable to collect payment, we may contact you based on your information on file, or may request payment when we are performing services for you. If you do not pay past due amounts, we may limit or block your vehicle’s ability to use the related services until payment issues are resolved. For information on how we handle your payment information, please see Zanbur Energy’s Privacy Notice.
Pay Per Use
Pay per use billing is on a per kilowatt hour basis in jurisdictions where this is feasible. The pay per use billing unit and rate for each location may change from time to time, and the latest information is provided via email.
Payment Terms
Introduction
This “Agreement” is between you, the Solar PV system owner or lessee (“you” or “your”) and Zanbur Energy, (“Zanbur Energy”, “we”, “us” or “our”). It is effective on the date you subscribe to Solar Battery PV System subscription program (by electronic acceptance).
When ordering the Service on our website, you agreed to these full Terms & Conditions regarding your use of the Service. Immediately below is a summary of some of the information therein, but is not a substitute for the Terms & Conditions.
Terms and Conditions
ZANBUR ENERGY
General terms and conditions for the sale of Products and Services
1 - Scope of Application
1.1 The following terms and conditions of sale (hereinafter the “Terms”) of Zanbur Energy, (hereinafter “Zanbur Energy”) shall apply to all business transactions between Zanbur Energy and its contracting party (hereinafter the “Customer”). Acceptance by Customer of Zanbur Energy’s performance of services or delivery of products shall constitute Customer’s acceptance of these Terms.
1.2 All offers by Zanbur Energy will be made, and all contracts will be concluded exclusively on the basis of these Terms, which shall control over any inconsistent or additional terms or conditions proposed by Customer in any purchase order or other document.
1.3 No modification of these Terms (including changes in scope, specifications, price or delivery schedule) shall be of any force or effect unless made in writing and signed by Zanbur Energy. Zanbur Energy hereby rejects any additional or inconsistent terms or conditions contained in or incorporated by reference in any purchase orders or other documents of Customer that already have been or hereafter may be proposed to Zanbur Energy, unless Zanbur Energy has expressly consented to such inconsistent terms or conditions in writing and signed by Zanbur Energy. Delivery of products or performance of services without express reservation that inconsistent terms or conditions have not been accepted by Zanbur Energy shall not be deemed acceptance of such inconsistent terms or conditions by Zanbur Energy.
2 - Binding Contracts
2.1 Unless expressly stated otherwise in writing, all offers by Zanbur Energy, including without limitation any product or service descriptions in marketing materials, are non-binding, subject to change and without obligation. Zanbur Energy reserves the right to revise and change any and all product and service descriptions at any time.
2.2 Receipt of a written order from Customer (“Customer Order(s)”) by Zanbur Energy constitutes a binding offer from Customer to enter into a binding agreement with Zanbur Energy.
2.3 Zanbur Energy may accept or reject any Customer Order in its sole discretion. Any acceptance of a Customer Order requires written communication from Zanbur Energy within two weeks after receipt (“Acceptance”). Zanbur Energy’s issuance of an invoice referencing specific Customer Order(s) within two weeks after receipt of such order shall be deemed Acceptance of such Customer Order(s). Any Customer Order shall be deemed rejected by Zanbur Energy, unless Zanbur Energy delivers an Acceptance to Customer within two weeks after Zanbur Energy’s receipt of such Customer Order.
2.4 Unless otherwise expressly stated in an Acceptance, or in technical product descriptions or data sheets referenced in any Acceptance, or in separate written communication from Zanbur Energy signed by an authorized representative subsequent to Acceptance, any and all information regarding properties and characteristics of products or services are for illustrative purposes and not binding. Likewise, public statements, recommendations or advertisements do not constitute contractual statements of the nature or quality of any product or service.
2.5 All terms relating to product quantities and time of delivery set forth in an Acceptance are subject to availability, technical feasibility and timely delivery of components to Zanbur Energy by its suppliers. Zanbur Energy reserves the right to deliver products or perform services with reasonable deviations from dimensions, weight, nature or quality of such products or services confirmed in any Acceptance. Zanbur Energy, at its sole and absolute, will select any components of products and services in accordance with technical feasibility and availability. See Zanbur Energy’s Limited Manufacturer’s Warranty for additional information.
2.6 Any performance or profitability calculations available to Customers from Zanbur Energy websites or other marketing materials or documents, or derived from software provided by Zanbur Energy, are illustrative in nature and not binding upon Zanbur Energy. Customer acknowledges, agrees and understands that any results derived from such calculations may substantially deviate from actual performance or profitability.
2.7 Zanbur Energy may assign, in whole or in part, the fulfillment of any Customer Order to any third party in Zanbur Energy’s sole and absolute discretion in whole or in part and may instruct third parties with the execution. No consent by the Customer is required therefor.
3 - Submitted documents
Subject to any third party rights, Zanbur Energy reserves all right, title an interest, including, without limitation all intellectual property rights, patent rights, copyrights and trademark rights, in and to all documents, technical information, images, drawings, calculations and other information provided to Customer and any and all intellectual property embedded therein. Without Zanbur Energy’s express written consent, Customer shall not copy any document, technical information, image, drawing or calculation provided by Zanbur Energy, reverse engineer any product delivered by Zanbur Energy, or otherwise attempt to circumvent Zanbur Energy’s right, title or interest in any of the foregoing.
4 - Prices, Terms of payment,Cancellation fee
4.1 Unless otherwise stated in an Acceptance, prices to be paid by Customer for products or services are those set forth on Zanbur Energy’s general price list in effect on the date of Acceptance.
4.2 All prices quoted in an Acceptance are net of delivery charges, tax, customs or other governmental charges, and quoted as payable in United States dollar at Zanbur Energy’s place of business. All prices are EXW (Incoterms 2010), excluding packaging and transport. Packaging and transport will be charged separately. Any applicable taxes and other governmental charges, including, without limitation value added taxes, sales or use taxes, other local, state, provincial or federal taxes arising from the sale or delivery of the Products will be stated separately on the invoice for products and services and will be payable in United States Dollars together with the purchase price, unless Customer provides a current and valid exemption certificate.
4.3 Zanbur Energy may adjust the prices in accordance with any cost increases which occur between the Acceptance date and product delivery or performance of services.
4.4 Unless agreed by the parties otherwise, terms of payment for products are (i) thirty percent of the purchase price within five days after receipt of Acceptance by Customer, (ii) fifty percent of the purchase price immediately prior to delivery, and (iii) twenty percent of the purchase price net 30 days following product delivery at the Destination.
4.5 Unless agreed by the parties otherwise, terms of payment for services are (i) thirty percent of the service fee within five days after receipt of Acceptance by Customer, (ii) fifty percent of purchase price immediately prior to commencement of service performance, and (iii) twenty percent of service fees net 30 days following conclusion of service performance.
4.6 All prices are quoted, and must be paid, in United States dollars, or as otherwise specified in the Acceptance. Acceptable forms of payment include check (from U.S. based bank only), ACH, wire transfer, or credit card (U.S. issued only). Payment made via credit card is subject to a 3% convenience fee per transaction. Any refund on orders paid with a credit card will be refunded only to the credit card that was originally presented at the time of purchase.
4.7 If Customer fails to make any payment or pay any invoice according to its terms, or upon such credit terms as expressly agreed to in writing by Zanbur Energy, then, in addition to all other rights and remedies available to Zanbur Energy under applicable laws, contract or in equity: (a) Customer shall be responsible for any and all commercially reasonable charges, expenses or commissions incurred by Zanbur Energy to stop delivery, transportation and storage of any product or performance of any service, and in connection with the return or resale of any product; (b) Zanbur Energy shall have the right to terminate its Acceptance and the underlying agreement or suspend further performance thereunder and any other agreement with Customer; and (c) Customer shall be liable to Zanbur Energy for all reasonable costs of collection, including reasonable attorneys’ fees.
4.8 Past due amounts are subject to service charges of the lesser of 1½% per month of any outstanding or the highest permissible rate allowed under applicable laws.
4.9 Customer shall have no right to withhold payment due to Zanbur Energy or any portion thereof, or to off-set any counter-claim that Customer may have against any payment due to Zanbur Energy, unless such counterclaims have been established as final and absolute, are undisputed and have been acknowledged by Zanbur Energy in writing, and directly relate to the product or service for which Customer is obligated to pay.
4.10 Notwithstanding any other directions by the Customer, and except as otherwise agreed upon by Zanbur Energy in writing, Zanbur Energy will apply any payment received from Customer first to any outstanding interests and costs, if any, and then to principal, in the order of oldest claims first.
4.11 In the event of Customer Orders from outside the United States, payments in immediately available funds denominated in United States Dollar shall be made to the paying agent specified by Zanbur Energy. Any costs charged by the paying agent to Zanbur Energy shall be refunded by the Customer.
4.12 In the event Customer cancels a Customer Order for which Zanbur Energy has delivered Acceptance to Customer, Customer shall pay the following fee to reimburse Zanbur Energy for its reasonably expected administrative expenses:
(a) A fee of 1.5% of the net purchase price of the cancelled Customer Order accepted by Zanbur Energy, if (i) Zanbur Energy has not ordered any components, has not commenced production and has not mobilized any personnel to fulfill the Customer Order, and (ii) Customer orders a different version of the product or service specified in the Acceptance at the time of cancellation.
(b) A fee of 2.5% of the net purchase price of the cancelled Customer Order accepted by Zanbur Energy, if (i) Zanbur Energy has not ordered any components, has not commenced production and has not mobilized any personnel to fulfill the Customer Order, and (ii) Customer does not order a different version of the product or service specified in the Acceptance at the time of cancellation
(c) A fee of 5% of the net purchase price of the cancelled Customer Order accepted by Zanbur Energy, if Zanbur Energy has ordered components, commenced production or mobilized personnel to fulfill the Customer Order.
4.13 In the event of any Customer Order Cancellation, Zanbur Energy expressly reserves the right to claim any damages in addition to the reimbursement of administrative expenses as provided in section 4.7 above.
4.14 Returns Authorized by Sales Department. No return of equipment will be accepted for credit or refund without an authorized RMA form. Authorized returns are 1) permitted within 30 days from date of shipment (ExWorks), 2) subject to a restocking fee of 15% if in excellent shape and not previously installed, and 3) subject to restocking fees as described below if previously installed or otherwise damaged, (Class 1, Class 2, Class 3). Customer is responsible for paying all freight and handling fees. No refund will be issued until the unit has been inspected by the Zanbur Energy factory.
- CLASS 1: PRODUCTS RETURNED TO THE ZANBUR ENERGY FACTORY PROPERLY PACKAGED, WITH NO VISIBLE DAMAGE, OR MINIMAL COSMETIC DAMAGE THAT DOES NOT REDUCE THE VALUE OF THE UNIT. A FULL REFUND LESS 15% RESTOCKING FEE WILL BE ISSUED TO THE CUSTOMER VIA CHECK (OR OTHER PAYMENT METHOD IN ZANBUR ENERGY’S REASONABLE DISCRETION.
- CLASS 2: PRODUCTS RETURNED TO THE ZANBUR ENERGY FACTORY IMPROPERLY PACKAGED AND/OR WITH SOME DAMAGE, INCLUDING BUT NOT LIMITED TO ANY OF THE FOLLOWING: PEA SIZED DENTS, LIGHT SCRATCHES, UNIT NOT SHIPPED UPRIGHT, MISSING PARTS, MINIMALLY DAMAGED INTERNAL COMPONENTS, MISSING KEYS, BATTERY MODULES NOT PROPERLY PACKAGED. A 25% RESTOCKING FEE WILL BE DEDUCTED FROM THE REFUND TO OFFSET THE COST OF REFURBISHING THE UNIT.
- CLASS 3: PRODUCTS RETURNED TO THE ZANBUR ENERGY FACTORY IMPROPERLY PACKAGED AND/OR WITH MAJOR DAMAGE, INCLUDING, BUT NOT LIMITED TO ANY OF THE FOLLOWING: QUARTER SIZED OR LARGER DENTS, DEEP SCRATCHES, BROKEN SCREENS, MISSING OR DAMAGED INTERNAL COMPONENTS, BATTERY MODULES IMPROPERLY PACKAGED RESULTING IN DAMAGE TO UNIT OR BATTERIES. A 50% RESTOCKING FEE WILL BE DEDUCTED FROM THE REFUND TO OFFSET THE COST OF REFURBISHING THE UNIT.
4.15 Checks returned by the bank for insufficient funds are subject to $80 returned check fee.
5 - Prices, Terms of payment,Cancellation fee
5.1 Delivery dates specified in any Acceptance are reasonably expected delivery dates and are non-binding unless confirmed as binding delivery dates by Zanbur Energy in writing.
5.2 Zanbur Energy’s compliance with binding delivery dates will be subject to (a) timely receipt of required product components by Zanbur Energy, free of defects, and (b) timely and full performance by the Customer of its duties under any agreement with Zanbur Energy, including, without limitation full payment of all amounts due and timely performance of all obligations
5.3 Zanbur Energy shall be deemed to have complied with any binding delivery dates, if (a) if Zanbur Energy makes products available for dispatch to Customer at the Destination on or prior to the delivery date, and communicates in writing its readiness for dispatch to Customer on or prior to the delivery date, and (b) if Zanbur Energy attempts to perform services at the place of performance on or prior to the delivery date.
5.4 Zanbur Energy shall have the right to make partial deliveries.
6 - Shipping: Transfer of risk
6.1 Unless stated otherwise in an Acceptance, all product deliveries will be EXW (Incoterms 2010) at the origin stated in the Acceptance (“Origin”). Title to and risk of loss of any and all products shall pass to Customer in accordance with EXW at the Origin. Customer shall be responsible to provide insurance as of the time title and risk of loss passes to Customer.
6.2 Zanbur Energy will notify Customer when products are available for shipment. If Customer does not arrange for a freight carrier or freight forwarder to collect the products within seven (7) calendar days following notification that the products are available, Zanbur Energy may, at its own discretion and at Customer’s cost, arrange for products to be collected by a freight carrier or freight forwarder for shipment to Customer. Alternatively, Zanbur Energy may choose to store the products and may charge a storage fee. In the event that Zanbur Energy chooses to store the products in accordance with the preceding sentence, or in the event that the payment terms require payment prior to shipment and Customer fails to provide such payment within (7) calendar days following notification that the products are available for shipment, Zanbur Energy may charge a storage fee in an amount up to 0.2% of the contract price for each day the products remain unshipped. Storage fees are non-refundable. Any adjustment to storage fee requires authorization from a Zanbur Energy sales representative.
6.3 Zanbur Energy shall be free to select the type of product packaging. All packaging costs will be invoiced to the Customer by Zanbur Energy separately. Packaging materials shall be disposed of by the Customer.
6.4 Customer shall immediately inspect all products upon receipt (and all services immediately upon completion) and promptly notify Zanbur Energy of any alleged defects in writing. Customer’s failure to inspect the products (or services) and give written notice to Zanbur Energy of any alleged defects or non-conformity promptly upon receipt at the Destination shall constitute Customer’s irrevocable acceptance of the products delivered.
7 - Creditworthiness
7.1 Zanbur Energy shall have the right to withhold performance under any contract with Customer if Zanbur Energy has reasonable concerns about changes in Customer’s creditworthiness occurring after Acceptance. If changes in Customer’s creditworthiness have occurred after Acceptance, Zanbur Energy may require Customer to make prepayments or other payment or security arrangements for the benefit of Zanbur Energy as a condition for Zanbur Energy to resume performance.
7.2 If Customer is unwilling or unable to provide payment or security arrangements as may be requested by Zanbur Energy due to changes in Customer’s creditworthiness, Zanbur Energy may terminate existing contracts for cause and Customer shall bear any damages incurred by Zanbur Energy as a result of such termination.
8 - Defects, Liability, Limitation
8.1 TO THE FULLEST EXTENT PERMITTED BY LAW, AND EXCEPT AS EXPRESSLY OTHERWISE STATED IN THESE TERMS, ZANBUR ENERGY SHALL NOT BE RESPONSIBLE OR LIABLE IN ANY WAY FOR DAMAGE OR INJURY TO PERSONS OR PROPERTY, OR FOR OTHER LOSS OR INJURY RESULTING FROM ANY CAUSE WHATSOEVER, ARISING OUT OF OR RELATED TO ANY PRODUCTS OR SERVICES SUPPLIED BY ZANBUR ENERGY. IN NO EVENT WILL ZANBUR ENERGY BE LIABLE FOR ANY LOSS OF REVENUE, OR CONSEQUENTIAL, INDIRECT, EXEMPLARY, SPECIAL, OR INCIDENTAL DAMAGES EVEN IF AWARE OF THE POSSIBILITY OF SUCH DAMAGES. ZANBUR ENERGY’S TOTAL LIABILITY, WHETHER IN CONTRACT OR TORT OR OTHERWISE, SHALL NOT EXCEED THE AMOUNT PAID TO ZANBUR ENERGY FOR THE PRODUCTS AND/OR SERVICES WHICH ARE THE SUBJECT OF ANY CLAIM OR DISPUTE.
8.2 In the event of a delay in delivery beyond a binding delivery date caused by Zanbur Energy, and in full compensation of any and all claims and damages that Customer may have incurred resulting from such delay, Zanbur Energy’s liability shall be limited to a liquidated damage payment in an amount equal to 0.5% of the amount invoiced by Zanbur Energy for the products or services for each full week of delay caused by Zanbur Energy, but in any case not more than amount equal to 5% of the invoice amount.
8.3 TO THE FULLEST EXTENT PERMITTED BY LAW, THE REMEDIES SET FORTH IN ZANBUR ENERGY’S LIMITED MANUFACTURER’S WARRANTY SECTION 5 (WARRANTY OBLIGATIONS) SHALL BE THE SOLE AND EXCLUSIVE REMEDY OF CUSTOMER IN THE EVENT OF A PRODUCT OR SERVICE DEFECT AND CUSTOMER SHALL HAVE NO FURTHER REMEDY UNDER CONTRACT, UNDER APPLICABLE LAWS, IN TORT, OR IN EQUITY.
9 - Retention of title
9.1 Zanbur Energy retains title to all products delivered to Customer until full payment of all claims associated with the product delivered.
9.2 Irrespective of whether title to a product remains vested in Zanbur Energy, risk of loss of or damage to the product shall pass to Customer as provided in Section 6.1 above.
9.3 Until title to a product delivered by Zanbur Energy passes to Customer:
(a) Zanbur Energy shall have authority to make any and all filings with governmental agencies against Customer or otherwise as Zanbur Energy deems necessary or helpful.
(b) Zanbur Energy shall have authority to retake, sell or otherwise deal with and/or dispose of all or any part of the product.
(c) Zanbur Energy shall be entitled, at any time and without the need to give notice, to enter upon any property upon which a product or any part are stored, or upon which Zanbur Energy reasonably believes the product to be kept.
(d) Customer shall store or mark each product in a manner reasonably satisfactory to Zanbur Energy indicating that title to such product remains vested in Zanbur Energy.
(e) Customer shall insure all products to their full replacement value, and arrange for Zanbur Energy to be noted on the policy of insurance as the loss payee.
9.4 Customer may resell a product, for which title remains in Zanbur Energy, in the ordinary course of business. Customer, however, hereby assigns to Zanbur Energy all sales proceeds for such product and all other claims relating to such product that Customer may have against its customers or third parties. Zanbur Energy hereby authorizes Customer to collect any such proceeds and claims on Zanbur Energy’s behalf and for Zanbur Energy’s account.
10 - Use of software
10.1 All devices, equipment, designs (including drawings, plans and specifications), estimates, prices, notes, electronic data and other documents or information prepared or disclosed by Zanbur Energy in connection with the products delivered or services performed shall remain Zanbur Energy’s exclusive property. Customer shall not disclose any such material to third parties without Zanbur Energy’s prior written consent.
10.2 Zanbur Energy will retain sole ownership of all discoveries, improvements, inventions, patents, trademarks, copyrights, know-how, trade secrets, or other intellectual property rights associated in any way with the products delivered or services performed. Customer specifically agree that all improvements, inventions, discoveries and copyright in works of authorship, including those in formative stages, made by either party hereto (either alone or jointly with others) improving upon or related to the products shall from the time of conception or, in the case of works of authorship, from the time of creation, be the property of Zanbur Energy.
10.3 To the extent that the use of software is required for the operation of any product delivered by Zanbur Energy, Zanbur Energy hereby grants to Customer a non-exclusive and non-transferable right of use of the software, including its documentation for the sole purpose of using such software as may be required for product operation. Customer has no right to use such software for any other purpose or to reproduce, reverse engineer, translate or convert the software from object code into source code.
11 - Applicable Laws, Venue, Jury Trial Waiver
11.1 The laws of the State of California shall apply to any agreement between Zanbur Energy and Customer without giving effect to conflict of laws principles. The exclusive venue for all current and future claims under any business relationship between Zanbur Energy and Customer is Los Angeles, California. The Parties agree and acknowledge that the United Nations Convention on Contracts for the International Sale of Goods (1980) is specifically excluded from application to this Agreement.
11.2 The exclusive venue for all current and future claims under any business relationship between Zanbur Energy and Customer is Los Angeles, California.
11.3 As permitted by Applicable Law, each party waives their respective rights to a trial before a jury in connection with any Dispute, and Disputes shall be resolved by a judge sitting without a jury. If a court determines that this provision is not enforceable for any reason and at any time prior to trial of the Dispute, but not later than thirty (30) days after entry of the order determining this provision is unenforceable, any party shall be entitled to move the court for an order compelling arbitration and staying or dismissing such litigation pending arbitration. If permitted by Applicable Law each party also waives the right to litigate in court or an arbitration proceeding any Dispute as a class action, either as a member of a class or as a representative, or to act as a private attorney general.
11.4 If a claim, dispute, or controversy arises between the parties with respect to this the delivery of any products or the performance of any services, and only if a jury trial waiver is not permitted by applicable law or ruling by a court, either party may require that the dispute be resolved by binding arbitration. By agreeing to arbitrate all disputes, each party gives up any right that party may have to a jury trial, as well as other rights that party would have in court that are not available or are more limited in arbitration, such as the rights to discovery and to appeal.
12 - Indemnification.
12.1 Customer shall defend and indemnify Zanbur Energy and its directors, officers, and employees, (collectively, “Indemnified Parties”) from and against all third party claims, actions, suits, demands, damages, obligations, losses, settlements, judgments, costs and expenses (including without limitation reasonable attorneys’ fees and costs) (“Claims”) which arise out of or relate to (1) death or bodily injury or (2) loss of or damage to real property or resulting from any negligent act or willful misconduct of Customer except to the extent that such Losses result from, in whole or in part, (a) the negligence, unlawful or wrongful acts of the Indemnified Parties or any other person acting in concert with them.
12.2 Zanbur Energy agrees to defend and indemnify Customer against any third-party action, suit or proceeding (“Claim”) and any losses, damages, or costs incurred with regard to same (“Losses”) in which it is determined that any product provided to Customer hereunder infringes upon a valid and enforceable United States patent, provided Customer gives Zanbur Energy written notice immediately when such claim is asserted, directly or indirectly. Notwithstanding the foregoing, Zanbur Energy shall have no liability to Customer if any patent infringement or claim thereof is based upon or arises out of (a) compliance with designs, plans or specifications furnished by or on behalf of Customer; (b) use of any product in a manner for which such product were neither designed nor contemplated; or (c) the claimed infringement of any patent in which Customer or any affiliate or subsidiary of Customer has any direct or indirect interest by license or otherwise.
12.3 If any Product is or is likely to be held infringing, Zanbur Energy, at its expense and option, shall either (a) procure the right for Customer to continue using the Product, (b) replace the Product with a non-infringing product, (c) modify the Product to make the product non-infringing or (d) upon return of the Product, refund the Buyer the fees paid for the Product less a reasonable amount for Buyer’s use of the Product up to the time of return.
13 - Default and Termination
13.1 The substantial failure of either party to comply with these Terms or additional terms and conditions of a contract between the parties shall constitute default under such contract.
13.2 Upon default by one party, the other party shall provide written notice clearly specifying the nature of the default. Unless expressly stated otherwise in these Terms, the defaulting party shall have 30 days in case of non-monetary defaults and 10 days in case of monetary defaults to cure the default.
13.3 If the default is capable of being cured within the applicable cure period and is not cured within such cure period, the respective contract may be terminated. In the case of default that cannot be cured within the applicable cure period, this contract shall not be terminated so long as the defaulting party has given written notice of extension to the other party and the defaulting party has commenced and is diligently pursuing a cure.
13.4 In the event of any termination, Zanbur Energy shall, be paid for products delivered and services rendered through the date of termination in addition to any other rights and remedies Zanbur Energy may have. In the event of a Customer default, Zanbur Energy may, in addition to the right to terminate set forth in this paragraph and any other rights and remedies Zanbur Energy may have, elect to suspend work until the default has been cured.
14 - Miscellaneous
14.1 Except for the timely payment of any amounts due, Zanbur Energy and Customer will be excused from the performance of any obligation under any contract during the occurrence of a force majeure event, including but not limited war, civil commotions, seizures, lack of energy supply, strikes or lock-outs, operational disruptions or other circumstances for which the party claiming force majeure is not responsible and which can only be removed at unreasonable expense, even if they occur with suppliers and sub-suppliers. All time periods (except for payment periods) affected by the excuse of performance due to a force majeure event shall be extended by the number of days during which a force majeure event existed. In the event a force majeure event makes it impossible for Zanbur Energy to make deliveries and performances in such cases, Zanbur Energy will be released from its duties to perform.
14.2 Zanbur Energy may change, modify, amend, or supplement these Terms unilaterally at any time and shall notify Customer in writing. Such changed, modified, amended or supplemented Terms shall be applicable to all Customer Orders for which Acceptance has not occured at the time of notifiction.
14.3 If circumstances arise during the term of a contract which affect the technical, legal or economic consequences of the contract in such a substantial manner that the proportion of the performance and the consideration is no longer reasonable, either party may demand an adjustment of the contract to reflect the changed conditions.
14.4 Customer may not without the prior consent by Zanbur Energy transfer and/or assign to third parties any rights or duties under any contractual relationship binding for the parties.
14.5 No delay or omission by Zanbur Energy in exercising any right or remedy provided for herein, nor any failure of Zanbur Energy to require performance by Customer of any provision hereof, shall constitute a waiver of such right or remedy or affect the full right of Zanbur Energy to require such performance at any time thereafter and shall not be construed as a bar to or a waiver of any such right or remedy on any future occasion. Any waiver by Zanbur Energy of a breach of any term or provision contained herein shall only be effective if signed and in writing. No consent by Zanbur Energy to, or waiver of, a breach by Customer, whether express or implied, shall be construed, operate as, or constitute a consent to, waiver of, or excuse of any other or subsequent or succeeding breach by Customer. Any waiver given by Zanbur Energy shall be null and void if Customer has not provided a full and complete disclosure of all material facts relevant to the waiver requested.
14.6 If any part, term, or provision of these Terms or any contract between Zanbur Energy and Customer is determined by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such determination shall not affect or impair the validity, legality, or enforceability of any other part, term, or provision of these Terms or such contract, and shall not render these Terms or such contract unenforceable or invalid as a whole. Rather the part of these Terms or such contract that is found invalid or unenforceable will be amended, changed, or interpreted to achieve as nearly as possible the same objectives and economic effect as the original provision, or replaced to the extent possible, with a legal, enforceable, and valid provision that is as similar in tenor to the stricken provision, within the limits of applicable law or applicable court decisions, and the remainder of these Terms or such contract will remain in full force.